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Unlimited* Telephone & Help Desk support
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Unlimited* Remote Access support
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Unlimited* On-Site support
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Net/Off-Site Backups
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24/7 Live Monitoring of your network
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4-Hour Response Time* (Maximum)
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Consulting Services on all network/project issues on an "as needed basis"
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One Flat Fee - All Service and Support Included
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Unlimited* Telephone & Help Desk support
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Unlimited* Remote Access support
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On-Site support at a reduced rate
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4-Hour Response Time* (Maximum)
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Consulting Services on all network/project issues on an "as needed basis"
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One Flat Fee - All Service and Support Included
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We understand that our PROTECT or CORRECT Plans may not be a perfect fit for your specific or unique needs. In many cases, a Customized Plan of specific products and services are necessary to meet your IT coverage needs. In these cases, our experienced staff will customize a SELECT Plan that provides only the services that meets your needs and fits your budget.
* Response time and Unlimited support hours are dependent upon the level of service you choose (Basic, Silver, Platinum or Preferred).
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